Communication is at the root of all business strengths — and weaknesses. When things go wrong, and employees become upset, whether, at a restaurant, a law firm, a hardware store, a university, or a major corporation, nine times out of ten, the justifiable complaint is, “We need to communicate more effectively.” (Photo: istockphoto)

Tribe Vibes: The Lily Pad Theory

Imagine you are a Painted Reed Frog in the Okavango Delta in Botswana.

It’s a beautiful sunny day, and you are serenely sitting on a lily pad in a pond.

You’re not alone. There are a few of you enjoying what the Delta has to offer.

For the fun of it, a boy from the local village tosses a small pebble into the water